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Terms and Conditions

Last updated: 14 May 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the VATTY platform and related services.

By accessing or using VATTY, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the platform.

2. Who We Are

Legal entity: VATTY LTD
Company number: 17088818
Registered address: 37 Limes Road, Beckenham, England, BR3 6NS
Contact email: info@vatty.com

3. The VATTY Service

VATTY provides automated VAT evidence analysis and related document processing functionality.

Features may include:

  • Invoice and receipt analysis
  • VAT extraction and validation
  • Confidence scoring
  • Evidence generation
  • Document organisation and review workflows
  • AI-assisted classification and analysis

VATTY is designed to support accounting and VAT review processes but does not replace professional judgement, bookkeeping systems, or legal advice.

4. Eligibility

You may only use VATTY if you:

  • Are legally capable of entering into binding agreements
  • Use the platform in compliance with applicable laws
  • Provide accurate and lawful information

If you use VATTY on behalf of a business or organisation, you confirm that you have authority to bind that organisation to these Terms.

5. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity conducted under your account
  • Ensuring information uploaded is lawful and accurate

You must notify us promptly if you believe your account has been compromised.

6. Acceptable Use

You must not:

  • Use VATTY for unlawful purposes
  • Upload malicious software or harmful content
  • Attempt to interfere with platform security or infrastructure
  • Reverse engineer or exploit the platform
  • Use the service to infringe intellectual property rights
  • Use automated systems to abuse or overload the platform

We reserve the right to suspend or terminate accounts that breach these Terms.

7. Customer Data

You retain ownership of documents and data uploaded to VATTY.

By using the platform, you grant VATTY a limited right to process uploaded content solely for the purpose of providing the service.

You are responsible for ensuring you have the legal right to upload and process any data submitted to the platform.

8. AI-Generated Outputs

VATTY uses automated systems and AI models to analyse documents and generate outputs.

Outputs may include:

  • VAT classifications
  • Confidence scores
  • Validation results
  • Evidence summaries
  • Risk indicators

AI-generated outputs:

  • Are provided for assistance purposes only
  • May contain inaccuracies or incomplete information
  • Should be reviewed by appropriately qualified persons
  • Do not constitute legal, accounting, or tax advice

You remain responsible for all VAT filings, accounting decisions, and regulatory compliance.

9. Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability.

We may:

  • Modify features
  • Perform maintenance
  • Temporarily suspend services
  • Update or discontinue parts of the platform

without prior notice where reasonably necessary.

10. Fees and Billing

Where paid subscriptions apply:

  • Fees will be displayed before purchase
  • Subscriptions may renew automatically unless cancelled
  • Payments are non-refundable unless required by law

You are responsible for any applicable taxes associated with your subscription.

11. Intellectual Property

All intellectual property rights in VATTY, including software, branding, design, and platform functionality, remain the property of VATTY LTD or its licensors.

These Terms do not grant you ownership of the platform or related intellectual property.

12. Confidentiality

We will take reasonable steps to protect confidential information processed through the platform.

You agree not to disclose non-public information relating to VATTY’s systems, operations, or technology.

13. Data Protection

Personal data is processed in accordance with our Privacy Policy.

Where VATTY acts as a processor on behalf of customers, processing is carried out under customer instructions and applicable data protection laws.

14. Limitation of Liability

To the fullest extent permitted by law:

  • VATTY is provided “as is” and “as available”
  • We do not guarantee accuracy, completeness, or fitness for a particular purpose
  • We are not liable for indirect, incidental, special, or consequential losses
  • We are not responsible for tax filings, accounting decisions, or reliance placed on AI-generated outputs

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Indemnity

You agree to indemnify and hold harmless VATTY LTD from claims, liabilities, damages, or costs arising from:

  • Your misuse of the platform
  • Your breach of these Terms
  • Your uploaded content or data

16. Suspension and Termination

We may suspend or terminate access to VATTY if:

  • You breach these Terms
  • Use of the platform creates legal or security risks
  • Required by law

You may stop using the service at any time.

17. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published with a revised “Last updated” date.

Continued use of VATTY after changes take effect constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over disputes relating to these Terms or the use of VATTY.

19. Contact

For any questions regarding these Terms:

Email:
info@vatty.com

Questions about this document? Contact us at legal@vatty.co.uk